Archive for September, 2007

day 2: london

September 30, 2007

tribute to abbey road

Originally uploaded by mikefranklin

It was a fun-packed day of waiting, walking, meeting, and eating.
The original plan was to meet Adam, Nik, Andrew and Ryan around 12:00, then Nathan and Jimmy around 2:30. Andrew noted earlier that Ryan was out of town [...]

day 1: heading to London

September 30, 2007

Mike on Rails.

Originally uploaded by mikefranklin

I arrived at Boston Logan airport about three hours before my flight to Manchester, UK. The check in line was immense and I stood more than 90 minutes before I was able to check in.
American airlines was clearly understaffed — [...]

Apple Books – great customer service

September 1, 2007

Exceptional customer service really sets Apple apart from any other book printing services I’ve used so far. And while they may not get things sorted out the first time, they always have on the second.
One book I had printed had an ink smear on a page. I emailed Apple: the money was refunded, and [...]